Dan Harrison

Posts Tagged ‘irritations’

Something that some of my friends will know of me is that I absolutely hate bad customer service. There are a number of large companies in this world who put profits first, customers last. Thing is, if they put customers higher on their lists, they’d actually increase their profits! Happy customers mean more repeat business and more word-of-mouth referrals.

Here are some examples of bad customer service that I’ve received recently, as well as what I’ve learnt from each of them. It appears that most companies don’t even care that there’s a recession, as they seem to be doing everything they can to lose customers! To avoid legal issues, I’ve decided to remove the company names from this article.

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